GHL Voice AI Custom Actions Explained | Call Transfer Action Tutorial

Описание: Want to build Voice AI agents that can interact with external tools, transfer calls, fetch data, and automate tasks?

In this tutorial, you'll learn how to use *Custom Actions in Voice AI agents* to connect with third-party software, update records, transfer calls, and create powerful automated workflows.

Custom actions allow your Voice AI agent to perform real tasks during or after a call — making your AI assistants far more powerful than simple conversational bots.

In this video, we cover:
• How Voice AI custom actions work
• The difference between actions during a call vs after a call
• How to set up a call transfer action
• How to trigger actions using natural language
• Best practices to reduce latency in Voice AI agents


🚀 Real example of a self-selling Voice AI agent system
Get the Self Selling Voice AI Agents here
https://marketplace.leadconnectorhq.c...

If you're building AI receptionists, AI sales agents, or automated customer support systems, understanding custom actions is essential.

🚀 By the end of this video, you'll know how to design smarter Voice AI workflows that connect with real systems and deliver real results.

#VoiceAI #AIAgents #Automation #AIWorkflow #AIReceptionist #VoiceAutomation

00:00 Introduction
00:10 What Voice AI Custom Actions Do
00:32 Accessing Actions in Advanced Mode
00:46 Actions During Call vs After Call
01:17 Why Timing of Actions Matters (Latency Tips)
01:41 Creating a New Voice AI Action
01:48 Call Transfer Action Explained
02:16 Setting Up the Call Transfer Tool
02:23 Naming Your Action Correctly
03:02 Defining the Trigger for Call Transfer
04:14 What the AI Agent Says Before Transfer
05:24 Trick to Keep the Message Silent
06:14 Whisper Message & Call Summary Explained
07:01 Recap: How Call Transfer Works
07:29 Example: Self-Selling Voice AI Agent
08:04 Conclusion