Emotional Intelligence Training Improves IT Workplace Dynamics
Автор: Don Crawley, Author of The Compassionate Geek
Загружено: 2022-10-22
Просмотров: 336
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CIOs, IT managers, and MSP owners, when you want to improve workplace culture and increase employee satisfaction, you may consider strategies like improving workflow, increasing flexibility, boosting pay, or adding benefits. Studies show that one of the most influential factors of employee happiness is positive relationships with coworkers. You can help build positive relationships by offering emotional intelligence training for employees.
#customerservice #helpdesk #servicedesk #emotionalintelligence
📺 Learn the six steps in a successful tech support session: • The Six Steps in a Successful Tech Support...
🎬 Learn seven ways to improve your empathy: • Seven Ways to Improve Your Empathy
🎬 Here are four magical customer service phrases (What to say in nearly any situation): • Four Magical Customer Service Phrases (Wha...
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/AS.... It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: https://CompassionateGeek.com
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