How to Quickly Generate Reports | Spiceworks Cloud Help Desk

Описание: Easily generate, filter, and export reports with Spiceworks Cloud Help Desk (CHD). This quick 1:05 walkthrough shows how to create custom reports, apply filters, and download results in CSV or JSON formats, helping you turn help desk data into actionable insights and make more informed IT decisions.

You’ll learn how to:
🟠 Navigate the Reports menu to create a new report
🟠 Name and configure your report with multiple filters
🟠 Generate ticket views for specific categories, such as firewall exceptions
🟠 Refine results by adding additional filters
🟠 Save reports for reuse by any admin
🟠 Export report data as CSV or JSON for further analysis

By following these steps, you can streamline reporting, gain better visibility into help desk activity, and quickly share meaningful data with your team to improve IT support efficiency.

This video is ideal for: IT admins and support teams looking to simplify ticket reporting and make data-driven decisions.

For more information visit www.spiceworks.com/chd