Managing the Professional Service Firm by David H. Maister · Audiobook preview

Описание: PURCHASE ON GOOGLE PLAY BOOKS ►► https://g.co/booksYT/AQAAAEAydhQ2NM

Managing the Professional Service Firm
Authored by David H. Maister
Narrated by B. J. Harrison

0:00 Intro
0:03 Managing the Professional Service Firm
0:30 Introduction
4:34 Part One: Basic Matters
10:30 Outro

#davidhmaister #managingtheprofessionalservicefirm

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BOOK DESCRIPTION

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product–based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.” This audiobook is expertly read by BJ Harrison, and was produced and published by Echo Point Books & Media, an independent bookseller in Brattleboro, Vermont. Audio engineering by Blake Rook. Copyright (C) 1993 by David H. Maister.

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AUDIOBOOK DETAILS

Purchase on Google Play Books ►► https://g.co/booksYT/AQAAAEAydhQ2NM
Language: English
Publisher: Dreamscape Media
Published on: July 31, 2024
ISBN: 9781666676433
Duration: 13 hr, 28 min
Genres: Business & Economics / Entrepreneurship, Business & Economics / Leadership, Business & Economics / Management