How to Setup osTicket Server (Self Hosted HelpDesk Software) on Ubuntu in Azure

Описание: How to Setup osTicket Server (Self Hosted HelpDesk Software) on Ubuntu in Azure: Simple and easy-to-use web-based customer support platform. Create your own helpdesk on Azure. osTicket seamlessly routes inquiries created via email, web-forms and API. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.

This video will show how you can setup OsTicket Server on Azure

Enjoy the Video.

⏰Timestamps⏰
00:00 Intro to Setup osTicket Server on Ubuntu in Azure
00:23 Creating Self Hosted HelpDesk Software
01:47 Accessing SSH terminal
02:31 Configure Database for osTicket
02:09 Configure Apache for OsTicket
05:11 Installing osTicket
06:30 Accessing osTicket HelDesk
07:07 Outro of Setup osTicket Server on Ubuntu in Azure

🔗 osTicket Server Helpdesk Solution on Ubuntu Server 20.04 on Azure Marketplace listing:
https://azuremarketplace.microsoft.co...

🔗 osTicket Server Helpdesk Solution on CentOS Server 8.4 on Azure Marketplace listing:
https://azuremarketplace.microsoft.co...

🔗 How to Setup osTicket Server on Azure(Step-by-step Blog Post):
https://cloudinfrastructureservices.c...

osTicket Features:
-Dashboard Reports - Rich and simple dashboard keeps you up-to-date on your help desk statistics
-Configurable Help Topic - Add, edit, and delete your help desk topics that suit your preference
-Service Level Agreements - Simply set your business hours and our system will handle the rest leaving you worry-free
-Ticket Filters - Powerful ticket filtering system makes sure the right tickets goes to the right department leaving you with a clutter-free environment
Customer Support Portal Robust customer support portal system to help your business maintain happy customer relationships
-Auto-Responder - Configurable automatic reply sent out when a new ticket is opened or a message is received.
-Tasks - Create an internal to-do list for agents
-Add much more - osTicket comes pack with tons of awesome features you have to try out yourself