UMCU CTO Sherry Wu on AI Chatbots, FinTech Partnerships & Leading in a Male-Dominated Industry

Описание: In this inspiring episode of Software Leaders Uncensored, Steve Taplin speaks with Sherry Wu, CTO of University of Michigan Credit Union (UMCU), about building tech that drives loyalty, innovation, and impact. Sherry shares how her team transformed UMCU’s digital experience to rival big banks, integrated AI-powered chatbots, and launched real-time card issuance at Detroit Lions games. She also opens up about navigating tech leadership as a woman, building strategic FinTech partnerships, and empowering other women to rise in the financial tech world.

Timestamps:
00:00 Introduction to Sherry Wu and Her Journey
02:56 The Role of Technology in Financial Services
06:05 Innovative Projects and Partnerships
09:09 Building a Culture of Innovation
12:03 AI in Financial Services
15:10 Challenges in Credit Union vs. Traditional Banking
18:02 Women in Tech: Overcoming Barriers
21:13 Advice for Aspiring Women in Tech
24:09 Final Thoughts and Conclusion

🏦 University of Michigan Credit Union (UMCU) is a not-for-profit financial institution serving 100,000+ members and communities across southeast Michigan. Known for its innovation, personalized service, and inclusive technology, UMCU partners with FinTechs and major sports organizations to deliver best-in-class digital and in-branch experiences.

Connect with today's speakers
🔗 LinkedIn   / stevetaplin  
🔗 LinkedIn   / sherry-wu-ctotech  

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