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D365UG Birmingham - Neil Parkhurst - Customer Service Workspace
Автор: D365PPUG UK Virtual Events
Загружено: 2021-05-20
Просмотров: 793
Описание:
Dynamics 365 now includes several user interfaces your customer service agents may want to use. I’m sure you know we already have Customer Service Hub, Unified Service Desk and Omnichannel for Customer Service.
Customer Service Workspace is the newest kid on the block! So what does it offer and when might you use it in preference to these existing established options.
In this presentation you will see a demo of the Customer Service Workspace. And additionally the App Profile Manager and more!!!
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