How to Use CMDB in ITSM: A Step-by-Step Guide

Описание: *Hey Everyone,
Welcome to my channel.*

⏱️TIMESTAMPS⏱️
0:00 Intro
0:17 What we have learned in last video?
0:52 What we are going to learn today
1:48 Use CMDB in ITSM
4:12 Use CI in Incident and Problem form
9:56 CI Class Manager
12:28 CMDB query builder
14:08 CMDB Dashboard
15:55 Different way to populate ServiceNow CMDB
16:38 What is ServiceNow Discovery
18:57 Thanks for watching!!

I am back with another exciting Tech Video.
This is the 34th video of this tutorial series called @ServiceNow.
We have started the Core ServiceNow Application section and today will see how ServiceNow CMDB works with Servicenow ITSM.

Today we will see how we can use ServiceNow CMDB in ITSM and also how we can use CI Class manager, CMDB query builder and ServiceNow Discovery.


Make sure to watch the full video.

ServiceNow Record, List and Form view -    • ServiceNow Record, List and Form view  
ServiceNow Filter, Search, Condition builder and Breadcrumbs -    • ServiceNow Filter, Search, Condition build...  
ServiceNow Context Menu -    • ServiceNow Context Menu  
ServiceNow Modifying List and Forms -    • ServiceNow - Modifying List and Forms  

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Customization -
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ServiceNow Client-Side vs Server-Side -    • ServiceNow Client-Side vs Server-Side  
ServiceNow UI Policies -    • ServiceNow UI Policies  
ServiceNow UI Actions -    • ServiceNow UI Actions  
ServiceNow Business Rules -    • ServiceNow Business Rules  
ServiceNow Client Script -    • ServiceNow Client Script  
ServiceNow Data Policy -    • ServiceNow Data Policy  
ServiceNow Update Set -    • ServiceNow Update Set  

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Tables & Fields -
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ServiceNow Tables -    • ServiceNow Tables  
ServiceNow Fields and Field Type -    • ServiceNow Fields and Field Type  
ServiceNow Table Relationships and Schema Map -    • ServiceNow Table Relationships and Schema Map  
ServiceNow Create a Custom Table -    • ServiceNow Create a Custom Table  
ServiceNow Extend Table and Dictionary Override -    • ServiceNow Extend Table and Dictionary Ove...  

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User Administration -
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ServiceNow User and Groups -    • ServiceNow User and Groups  
ServiceNow Roles -    • ServiceNow Roles  
ServiceNow Access Control List (ACL) -    • ServiceNow Access Control List (ACL)  
ServiceNow How to import data using Import Set -    • ServiceNow How to import data using Import...  

*ServiceNow Core * -
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How to configure SLA in ServiceNow -    • How to configure SLA in ServiceNow  
ServiceNow Different components of Service Catalog -    • ServiceNow Different components of Service...  
ServiceNow Order Guides and Record Producer -    / _k5fgbr8ya  
ServiceNow Create Iphone 14 Catalog Item using Catalog Builder -    • ServiceNow Create Iphone 14 Catalog Item u...  
ServiceNow - What is Flow Designer -    • ServiceNow - What is Flow Designer  
Different use cases of Flow Designer -    • Different use cases of Flow Designer  
Create new Flow for Iphone 14 Catalog Item -    • Create new Flow for Iphone 14 Catalog Item  
ServiceNow - What is CMDB? -    • ServiceNow - What is CMDB?  



#techwithpri #servicenow