Fixing Paper Pick Up Issues | HP Envy 4500 e-All-in-One Printer | HP

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Learn what to do if your HP printer does not pick up or feed paper from the input tray when you do have paper loaded, and an "Out of Paper" message displays on the printer's control panel or on your computer.

Chapters:
00:00 Introduction
00:19 Reset the printer
01:13 Print a test page
02:11 Check the condition of the paper
02:41 Examine and load the paper
03:54 Clean the rollers
04:48 Locate and clean the paper pick rollers
05:50 Clean the rollers under the duplexer path cover
07:01 Reassemble and power on the printer
08:44 Slowly push the paper further into the printer
09:19 Try printing the original document again
09:43 Adjust the print settings in the print driver
10:51 Service the printer

The steps shown apply to these printers:
HP ENVY 4500 e-All-in-One Printer
HP ENVY 4501 e-All-in-One Printer
HP ENVY 4502 e-All-in-One Printer
HP ENVY 4504 e-All-in-One Printer
HP ENVY 4505 e-All-in-One Printer
HP Deskjet Ink Advantage 3545 e-All-in-One Printer
HP Deskjet Ink Advantage 3546 e-All-in-One Printer
HP Officejet 4630 e-All-in-One
HP Officejet 4632 e-All-in-One
HP Officejet 4635 e-All-in-One

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Fixing Paper Pick Up Issues | HP Envy 4500 e-All-in-One Printer | HP