How to Set Up Open Source Helpdesk & Support Ticketing System for Your Website or eCommerce Store

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One of the best ways to delight a customer and ensure a great experience with the product or service is through a good open source helpdesk & customer support ticketing system on your website or eCommerce store.

In this video, we will discuss how to set up an Open Source Helpdesk & Support Ticketing System for your website or eCommerce store.

Open Source HelpDesk & Customer Support Ticketing System - https://learnwoo.com/refer/elex-open-...
How To Make a WordPress Website in 2020 [Article] - https://learnwoo.com/how-to-make-a-wo...
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Plugins used in this video:

WSDesk - https://learnwoo.com/refer/wsdesk-hel...
WSChat - https://learnwoo.com/refer/elex-wscha...

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00:00 Introduction
00:42 Why open source?
01:32 Creating a subdomain for your support system
03:00 Setting up an open source helpdesk system
06:14 Adding a live chat
06:54 Setting up a knowledge base
07:43 Shortcut to Customer Support: Open Source HelpDesk & Customer Support Ticketing System
08:21 Benefits of open source customer support service
09:21 Conclusion