How to File a Case on MSME ODR Portal for Delayed Payment | Step-by-Step Process explained

Описание: How to File a Case on MSME ODR Portal for Delayed Payment | Step-by-Step Guide | Full Process explained

In India, thousands of Micro, Small, and Medium Enterprises (MSMEs) suffer due to delayed payments from buyers, large corporations, and even government departments. These delays cause a serious cash flow problems, impacting day-to-day operations, salaries, production, and overall business growth.

To tackle this long-standing issue, the Ministry of MSME has introduced a groundbreaking digital reform — the MSME Online Dispute Resolution (ODR) Portal, integrated with the MSME Samadhaan framework.

What is the MSME ODR Portal?

The MSME ODR Portal (https://odr.msme.gov.in) is a secure and tech-enabled digital online platform launched by the Ministry of MSME (Government of India) under the MSMED Act, 2006. It allows registered MSMEs to file cases against delayed payment defaulters through a simple online process — from case filing to arbitration — everything is online through MSME ODR Portal.

This initiative ensures that justice is not just available but affordable, paperless, time-bound, and efficient.

In this comprehensive video tutorial, Advocate Anmol Bakshi — a well-known MSME Legal Advisor — will take you through the entire e-filing process on the MSME ODR Portal using a real-time screen recording.

The video covers:
a)How to log in as a Claimant/Seller
b) Step-by-step Case Filing Process
c) Filling Seller & Buyer details
d) Uploading the Statement of Claim
e) Invoicing, Objection Handling & Contract Terms
f) Uploading Supporting Documents
g) Payment Submission & Final e-Sign with Aadhaar
i) Downloading Diary Number and PDF Proof


Who Can File a Case on the MSME ODR Portal?
To be eligible to file a case, you must:

1. Be a registered MSME with a valid Udyam Registration Number
2. Have supplied goods or services to a buyer
3. Have raised valid invoices or purchase orders
4. Have not received full payment within 45 days of delivery
5. Have documented communication showing follow-up or disputes

Documents Required for Filing Your Case on the MSME ODR Portal:
To file a case, keep these documents ready:
1) Udyam Registration Certificate
2) Copies of Invoices / Bills
3) Affidavit in support of claim
4) Purchase/Work Order (if applicable)
5) Any email/communication showing dispute or demand

Key Benefits of MSME ODR Filing & MSME Samadhaan

1)Fast Resolution – Disputes resolved within 90–120 days.
2)Legally Binding Awards – Arbitral awards are enforceable like court decrees.
3)Triple Interest Recovery – 3x RBI bank rate on delayed payments under MSMED Act.
4) 100% Online Process – File, track, and attend hearings digitally.
5) Low-Cost Access to Justice – Nominal fees for Conciliation and Arbitration.
6) Covers All Buyers – Private companies, PSUs, Govt. departments, MNCs.
7) Government-Backed System – Operated under Ministry of MSME.
7) Improves MSME Cash Flow – Ensures timely recovery, reduces financial strain.
8) Track Case Status Anytime – Transparent updates via dashboard, SMS, and email

Time Stamp

00:00 – Introduction and What is MSME ODR
01:39 – Sign Up and Login
03:30 – Dashboard & Filling Claimant / Seller Details
06:20 – Respondent/Buyer Details
07:52 – Advocate Details (Optional)
08:48 – Statement of Claim & Uploading of Documents
14:49 – Checklist & Preview
15:23 – Payment & Final Submission

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For discussing any issue related to Filing Case under MSME ODR for Payment Recovery queries you can contact us at –

Website -https://www.bakshiandassociates.com/ & https://msmeodr.com/

Mobile - 7982637108, 9873750515, 9811680103, 9811099501 and 9953030208.

E-mail ID - [email protected], [email protected], [email protected] & [email protected],

Jai Guru Ji. Shukrana Guruji.


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