How to Make a Kano Analysis Chart in Excel (Product satisfaction over its lifetime)
Автор: David McLachlan
Загружено: 2022-02-24
Просмотров: 43747
Описание:
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👍 Ready made and ready to use.
How to make a Kano Analysis chart in Excel, with your products or features and their customer satisfaction levels, against customer expectations over the product lifecycle.
Truly one of the best ways to rate your features and prioritise new products!
Timestamps:
00:00 Intro to Kano Analysis
02:43 Excel heading and colours
02:57 Kano analysis data table
05:02 Making the Lifecycle drop-down
06:07 Making the Kano Chart
08:40 Adding the data labels
09:37 Horizontal and Vertical lines
11:22 Curved Kano lines
13:03 Kano area labels
#ProjectManagement #SixSigma
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