Expivia Digital

Описание: Expivia Digital helps contact centers make smarter technology decisions.

With 30 years of experience running contact centers and implementing technology solutions, we provide two key services:
Contact Center Technology Consulting
We help you select the right CCaaS platform, Auto QA solutions, Agent Assist tools, and other contact center technology for your specific operation. We’re vendor-agnostic—our recommendations are based on what works for YOUR business, not vendor commissions.

NICE CXone Implementation & Development
We’ve been using NICE CXone in our own contact center for 15 years. We provide Studio scripting, routing development, integrations, and technical implementation services. Real-world expertise from practitioners who use the platform daily.
Whether you’re evaluating contact center platforms or need deep technical implementation support, Expivia Digital brings decades of hands-on experience to help you succeed.
Visit ExpiviaDigital.com to learn more or schedule a consultation.
Services:
• CCaaS Platform Selection
• Contact Center Technology Consulting
• NICE CXone Studio Development
• Routing & Integration Services
• Auto QA Implementation
• Agent Assist Solutions

Expiviadigital.com