GraphQL APIs for Better Performance

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ServiceNow’s GraphQL APIs offer a more efficient way to retrieve data for Service Portal and UI Builder. Unlike traditional REST APIs, where every request sends the same structured response (even if you don’t need all the data), GraphQL allows you to request only the fields you need.

In this video, we cover:
✅ The basics of GraphQL in ServiceNow
✅ How schemas define available queries
✅ Reducing payload size for faster performance
✅ Optimizing database queries for better efficiency
✅ Why GraphQL is more flexible than REST APIs

With GraphQL, your app can send smaller payloads, make fewer database queries, and improve overall performance. Instead of handling multiple parameters and conditions in REST APIs, GraphQL simplifies data fetching in a powerful way.

Let us know your thoughts in the comments!

How to set up and test your first GraphQL API - https://www.servicenow.com/community/...

Blog article: https://www.servicenow.com/community/...