Create an Internal Wikipedia for Your Business

Описание: Watch the full episode:    • Automating Operations & Escaping Agency Pr...  

Automating Operations & Escaping Agency Prison with Jordan Ross

In this episode of the Symposium Podcast, we have Jordan Ross, Founder & CEO of 8 Figure Agency. Jordan supports agency owners build a business that can grow without them. He believes this is possible through well-designed and well-documented systems and processes.

A few points include, Jordan describing the agency prison and how it can stop you from living the dream life you imagined when you started your agency. He later explains how to define responsibilities, goals, and KPIs and to create a standard work checklist for new hires.

Listen in to learn the importance of building an FAQ process to make it easier for your business to work without you.

Timestamps:
• 00:00 Episode Begins
• 02:23 Agency prison – locking yourself in a business that cannot work without you.
• 04:54 The right steps to help you escape agency prison and build the business of your dreams.
• 09:18 Defining agency responsibilities, goals, and KPIs and creating a standard work checklist.
• 13:39 How to build a system, workflow, and SOPs to make hiring and delegating tasks easier.
• 20:11 Building the right systems, processes, and training plus the complexity of training.
• 28:37 Understanding the customer journey and how to build an FAQ process for easier exit.
• 34:26 The importance of building a strong foundation that allows your business to expand.

Connect with Jordan:
• Website: https://8figureagency.co/
• LinkedIn:   / jordan-ross-systems-expert  

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