The Trust Factor in Cybersecurity: Why Pen Test Partners Fear Collaboration - MainNerve Podcast Ep 4

Описание: Most MSPs are terrified to bring in pen testers.

The fear makes sense. What if vulnerabilities get discovered that make the IT team look incompetent? What if the pen testing company talks directly to the client and bypasses the partner entirely? What if this damages a relationship that took years to build?

It happens. Partners get burned by pen testers who treat findings like gotcha moments instead of collaboration opportunities.

Finding vulnerabilities is supposed to be the good news.

Vulnerabilities exist everywhere. They always will. The question is whether your team finds them first or an attacker does.

A pen test that identifies security gaps is a win. It means the problem gets fixed before it becomes a breach. Before customer data gets compromised. Before regulatory fines hit. Before the client loses trust in their entire IT infrastructure.

The partnership model that actually works.

MainNerve treats every partner engagement the same way regardless of project size. Whether it's a $4,000 pen test or a $50,000 assessment, the approach stays consistent.

Partners stay in the loop on every communication. Technical questions get answered collaboratively. Reports get structured so IT teams have actionable remediation steps while executives understand business risk.

The goal is making partners look better to their clients by providing expertise they can rely on. Not replacing them. Not going around them. Supporting them.

Nobody benefits when trust breaks down.

Pen testing should strengthen client relationships, not threaten them. When partners can confidently bring in security specialists without worrying about being undermined, everyone wins.

Need a pen testing partner who understands collaboration?