ServiceNow at Dunder Mifflin: ITAM Offboarding

Описание: Dunder Mifflin gets digitally transformed on the ServiceNow platform!

The IT Guy gets full visibility to the office's asset estate. Darryl can finally keep a pulse on warehouse inventory.

But wait, Roy gets fired for (almost) assaulting Jim! How do we ensure Toby doesn't need to face (and get verbally assaulted by) Michael when submitting an offboarding form?!

ServiceNow's out of box offboarding workflows will ensure that Nate (un Bueno Worker) gets a ticket to receive and evaluate Roy's asset.

Never a dull moment at Dunder Mifflin Scranton!

00:00-1:15 Intro
1:15-5:12 Employee journey
5:12-9:40 Asset management views
9:40-11:16 Inventory management views
11:16-12:40 Submit asset offboarding request
12:40-15:55 Fulfill asset offboarding request
15:55-18:42 Verify offboarded assets