From DJ to Salesforce Marketing Capability Lead & the Golden Triangle Framework with Kei Lee
Автор: Talent Hub
Загружено: 2024-12-10
Просмотров: 92
Описание:
In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting. He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success.
Kei also highlights the significance of continuous learning and the need for consultants to understand their clients deeply to deliver outstanding service.
Make sure you’re following Kai here:
/ kei-lee
Chapters
(00:00) Kei Lee's journey: from DJ to Marketing
(05:57) The importance of customer satisfaction
(11:56) Effective communication: The key to understanding customers
(18:02) Skills for success: The Golden Triangle Framework
(23:55) Navigating client relationships and expectations
(30:11) Continuous learning and development in Consulting
You can find more content from us at Talent Hub, here:
LinkedIn@ / talent-hub-global
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We hope you enjoy the episode!
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