Salesforce SMS Messaging: How to Set Up and Manage 2-Way Text Conversations

Описание: Want to build real-time two-way SMS conversations in Salesforce that improve customer engagement and response rates?
In this video, we show you how to configure and automate SMS messaging in Salesforce, including:

Installing the required SMS/Messaging components
Enabling 2-Way text messaging for customer support & sales
Creating SMS automation flows and workflow rules
Tracking messages in Salesforce Service Cloud & Sales Cloud
Real-world use cases for customer service, alerts & notifications
Tips for maximizing SMS deliverability and response rates

This tutorial is perfect for Salesforce admins, marketing teams, and customer success managers who want to streamline SMS communication and improve customer experience directly within Salesforce.

👉 Learn more: messageblink.com
📌 Available on AppExchange: appexchange.salesforce.com/appxListingDetail?listingId=2689fc2a-ccff-4414-ac50-21a47dafd74d

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