How SeamlessMD Digitizes the Patient Journey | Joshua Liu at ViVE

Описание: At ViVE 2026, we spoke with Joshua Liu, Co-Founder and CEO of SeamlessMD, a digital health platform that helps hospitals digitize patient care journeys before and after surgery.

SeamlessMD works with health systems to deliver automated patient education, reminders, and symptom monitoring throughout procedures like surgery or cancer treatment. The goal is to help patients stay on track while helping care teams monitor recovery remotely — ultimately reducing hospital length of stay, readmissions, and cost of care.

In this conversation, Joshua explains how digital care pathways and remote patient monitoring are changing how hospitals manage patient recovery outside the hospital.

We also discuss how AI is being integrated into healthcare workflows, including how SeamlessMD uses retrieval-augmented generation (RAG) to ensure that AI responses given to patients are based only on clinician-approved medical protocols rather than generic internet information.

Joshua also shares insights from selling healthcare technology in both the U.S. and Canada, how reimbursement models shape healthcare innovation, and why patient experience is becoming a major priority again for health systems.

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Topics we cover

• How SeamlessMD digitizes patient care journeys for surgery and cancer care
• Using digital health tools to reduce hospital readmissions and length of stay
• Differences between U.S. and Canadian healthcare markets for startups
• How RAG (retrieval-augmented generation) helps deliver safe AI responses to patients
• Why healthcare AI must fit clinical workflows before adoption
• The evolving role of AI in patient engagement and remote monitoring
• Joshua Liu’s strategy for building a strong LinkedIn presence as a founder
• Trends from ViVE 2026, including the shift beyond AI scribes
• Why patient experience is becoming a major focus again in healthcare

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About the Guest

Joshua Liu -   / joshuapliu  
Co-Founder & CEO, SeamlessMD

Joshua Liu leads SeamlessMD, a digital health company helping hospitals manage patient journeys across surgical and treatment pathways using automation, patient engagement tools, and remote monitoring.

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📍 Recorded at ViVE 2026