Why your MSP is chaos, and how to fix it!
Автор: Support Adventure
Загружено: 2018-04-18
Просмотров: 1262
Описание:
1. The people you hire are TOO SMART 1:17
2. Poor technical documentation 2:53
3. There's no engineer's manual 5:15
4. Lack of a consistent accountability system 9:00
5. Your business is profitable enough to satisfy you 10:40
6. You support anything 12:34
7. Proactive steps are not taken 15:20
8. Your staff are too busy 17:02
9. Unrefined communication policies 19:45
10. No Service Desk Manager 23:37
11. The owner/managing director is too available 26:06
This is a list I've compiled from working with over 15 MSPs.
If you'd like to have an exploratory conversation with me, please book a call here: https://calendly.com/mut
Or if you would like, write me at [email protected]
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