What Are the Most Important Strategic Decisions for an Operations Manager? | Here's What You Need!

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3 Strategic Decisions for every Operations Manager

Operations Strategy is about setting the core guiding principles for an operations function's overall approach and decision making to help contribute to the higher success of the organization. Done well, operations strategy can form an essential part of a business’s competitive advantage to stand out from the competition by focusing efforts to excel in certain key-areas of importance to its target customers.

Only after the overall business objectives and strategy have been defined, can each function begin to create and review its own strategy to align with it. This is where the operations leadership must begin their most important long-term thinking and strategic planning.

Whist the full topic of operations strategy would involve aligning with business strategy, market requirements and internal capabilities and resources, here we will look at 3 of the most fundamental and decisions that form the very essence of what an organisation is and does.

1. What to do: Make vs Buy
2. Where to do it
3. How to compete


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