Getting started with Zendesk QA: Spotlight

Описание: ✅ Getting started with Zendesk QA: Spotlight
👉 Learn more about Zendesk QA: https://zdsk.co/4gliMvR

💡 Use spotlight to find the most critical to review conversations and see crucial insights across 100% of your tickets.

⏳ Timestamps:
00:00 - Intro
00:22 - General spotlight insights
00:48 - Voice spotlight insights
00:59 - AI agent spotlight insights
01:28 - Filtering your spotlight insights

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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