Secure Salesforce Integrations with Custom Scopes | OAuth 2.0 Use Case – Field Service Portal

Описание: In this video, we dive into Use Case 1 from the session “Secure Access to Salesforce Data Using Custom Scopes.”
This use case demonstrates how OAuth 2.0 and Custom Scopes can be applied in a real-world Salesforce integration scenario using a Field Service Portal.

You’ll learn how Salesforce ensures least-privilege access when external applications interact with Salesforce APIs. Instead of granting broad permissions, custom scopes allow integrations to access only specific actions, such as viewing assigned cases or updating case status.

🔍 What this video covers:

How OAuth 2.0 secures Salesforce integrations

What Custom Scopes are and why they matter

Field Service Portal integration architecture

Restricting API access to specific actions

How middleware validates scopes before calling Salesforce APIs

Preventing unauthorized access even if access tokens are compromised

Strengthening security using IP range restrictions

This use case is especially valuable for Salesforce Developers, Architects, and Integration Specialists working with external systems, middleware platforms, or API-based applications.

If you’re designing secure Salesforce integrations, this video will help you apply security principles practically and effectively.

🔔 Stay tuned for the next part in the series, where we explore another real-world use case and go deeper into securing external app access using custom scopes.

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