Winter energy bills explained: Tips, support & information

Описание: In this video we discuss some top tips for your winter energy bills. We cover paying monthly by Direct Debit, fixed price tariffs, and how we can support you if you’re struggling to pay for your energy bills.


If you’re looking for support with your winter energy bills, the most important step to get in touch as soon as possible. We’ll help you manage any energy debt, which could mean setting up a payment plan, changing your payment method, or referring you to organisations for independent help and advice.

You can find all of this information and more at our Support Centre: www.scottishpower.co.uk/support-centre/help-paying-your-bill

The quickest way to get in touch is to start a new chat with us.
You can speak to one of our customer service agents from 11am to 7pm, Monday to Sunday, at www.scottishpower.co.uk/livechat.
Or you can call us on 0345 058 0002, Monday to Friday, 9am to 5pm.

00:15 Paying by monthly Direct Debit
00:46 Fixed price tariffs
01:00 ScottishPower’s support for customers struggling with winter energy bills
01:29 Energy efficiency advice and Energy Insights
02:08 Next steps if you’re struggling to pay for your energy bills
02:29 Options to help you take control of your energy bills
02:50 Contact information

If you have a communicating smart meter, Energy Insights in the ScottishPower App can help you keep track your energy habits. We also have some energy efficiency advice, including some small changes that could make a difference to your bills – see more at scottishpower.co.uk/energy-efficiency