How to Order Cancel Truemeds Medicine App

Описание: How to Order Cancel Truemeds Medicine App


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How to Return Medicine On Truemeds App
   • How to Return Medicine on Truemeds App  



If by “Truemeds Medicine App” you mean the Indian online pharmacy **TrueMeds**, here’s how to cancel an order:

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🛑 How to Cancel an Order in the TrueMeds App or Website

*1. Before the order is dispatched (pre‑dispatch / ready to ship):*

Open the *TrueMeds app* or visit their **website**.
Go to *My Orders* → select the relevant order → tap **"Cancel Order"**.
Confirm the cancellation. This option is available up until the order status shows as shipped or dispatched. ([TrueMeds][1], [One Coupon Codes][2])

After the order is dispatched:**

Cancellation via app is usually not possible after shipment.
Instead, you’ll need to *contact customer support* to request cancellation.
**Call**: +91‑92402 50346 (available 9 am to 9 pm, 7 days/week) ([TrueMeds][1])
Once the package is marked *Returned to Origin* and received back at their warehouse, the refund will be processed. It typically takes *5–7 business days**, and final refund initiation occurs within **48 hours* of receipt. ([TrueMeds][1])

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🔄 What Happens to Your Refund?

For **prepaid orders**, refund is credited to your original payment method.
For **cash-on-delivery**, the refund is loaded into your **TrueMeds Wallet (TM Credit)**. ([TrueMeds][3])
Return Rights (e.g. damaged product or wrong delivery) can be raised within **15 days from delivery**, via app ticket or return request section. Pickup is arranged, and refund begins within 48 hours after verification. ([TrueMeds][3])

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Quick Summary

| Scenario | What to Do |
| ---------------------------- | ---------------------------------------------------------------------------------------- |
| *Order not yet dispatched* | Use app/website to cancel directly before shipping. |
| *Already shipped* | Call customer support to request cancellation. |
| *Refund timeline* | Takes 5–7 business days after the return is initiated; processed within 48 h of arrival. |
| *Refund destination* | Wallet credit (COD) or original payment mode (prepaid). |
| *Return window* | Up to 15 days from delivery for eligible returns. |

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✅ Example Flow

1. Order shows as "Ready to ship" → go to *My Orders → Cancel Order* → confirm cancellation.
2. If the order was shipped already → **call +91‑9240250346**, ask for cancellation.
3. Wait for the return to be processed and refund to reflect per the policy.

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Tips & Reddit Notes

Once shipped, it's often too late to cancel via app. In some cases, users have *rejected the delivery at drop-off* to avoid receiving it, and then later contacted support to process a refund. ([Reddit][4], [Reddit][5], [Reddit][6], [TrueMeds][1])
Be prompt with support; for COD orders especially, refund is only credited to TM Wallet, not cash.
Have your order details or invoice number handy when contacting support.

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📞 Truemeds Customer Support

**Call**: +91‑9240250346 (issues related to cancellation, return, refund) ([India Customer Care][7], [allindiacustomercare.com][8])
*Email* (alternative): [[email protected]](mailto:[email protected])





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