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Leading in Crisis | How Real Leaders Make Tough Decisions Under Pressure | Etech Muddy Boots

Автор: Etech

Загружено: 2026-02-09

Просмотров: 36

Описание: Crisis doesn’t wait. And leadership is tested when the pressure is on.

In this episode of the Muddy Boots Podcast, Melissa Wood sits down with Christopher Basile, Garland Hawk, and Gurudatt Medtia for a powerful conversation on what it truly means to lead when everything feels urgent, uncertain, and high-stakes.

From system failures and business disruptions to people-first leadership under pressure — this episode is a masterclass on decision-making, communication, accountability, and resilience.

What You’ll Learn:

✅ How to make fast decisions without perfect information
✅ Why indecision is more dangerous than making the wrong call
✅ How to prioritize when everything feels urgent
✅ How to lead calmly when your team is looking for reassurance
✅ Why accountability is the real leadership superpower
✅ How to prepare for the next crisis before it happens

0:00 – Welcome & The Inevitable Crisis
4:00 – Prioritizing & Decision-Making Under Pressure
9:20 – The 70% Rule
17:15 – Empathy & Human Cost
22:00 – Preparation, Communication & Mentorship

Meet the Leaders:

Melissa Wood – Dean of Leadership Development, Etech
  / melissawoodetech  
Christopher Basile – AVP of Operations & Training, Etech
  / christopher-basile  
Garland Hawk – Assistant Vice President Information Technology, Etech
  / garland-hawk-53487a7  
Gurudatt Medtia – Executive Vice President, Etech
  / gurudattmedtia  

If you’re a leader, manager, or decision-maker — this episode is for you.

Because real leadership isn’t built in comfort.
It’s built in crisis.

Watch now to learn how real leaders lead when it matters most.

🔔Subscribe for more bold conversations on leadership, culture, and growth.

Visit our website to explore our culture and services: https://www.etechgs.com/

Follow Us on Social Media:

LinkedIn:   / etech-global-services  
Instagram:   / etechleadershipcxpodcast  
Facebook:   / etechglobalservices  
X (formerly Twitter):   / etechgs  

Stay Connected:

Get the Latest Podcast in Your Inbox: https://bit.ly/EtechPodcasts
Apple Podcast: https://bit.ly/42DljuV
Spotify: https://bit.ly/3MakoNm

Join Our Community:

Monthly Newsletter on the Latest CX Trends: https://bit.ly/3pkVwJI
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#LeadershipInCrisis #CrisisLeadership #LeadershipUnderPressure #DecisionMaking #MuddyBootsPodcast #Etech #LeadershipDevelopment

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