Zendesk Ticket Forms | Dave's Top Tips
Автор: CX Experts Zendesk | Top Tips
Загружено: 2024-12-12
Просмотров: 1437
Описание:
Zendesk ticket forms...the ace up your sleeve.
Zendesk has the ability to show/hide fields to customers and agents making sure that both fill in fields they need to in order to:
1. Make sure you can proceed with a query immediately after it's created.
2. Make sure you can report on what matters most and make data-driven decisions.
If you're looking to enhance your customer service strategy or need help with Meta's guidelines, reach out to us at [email protected]. Don't forget to follow us on all platforms @cxexperts for more insights and updates on best practices in customer support!
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