Sobot Enterprise Insight: How Coca-Cola Builds Customer Service
Автор: Sobot
Загружено: 2026-01-13
Просмотров: 4
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How has Coca-Cola stayed on top for 130+ years?
In this video, we explore how Coca-Cola combines global marketing power with AI-driven, omnichannel customer service to deliver personalized experiences at a massive scale.
From product innovation and digital loyalty campaigns to AI chatbots, CRM systems, and offline service excellence, discover how Coca-Cola designs every interaction to build long-term customer loyalty.
Want the full breakdown, data, and practical lessons for enterprises?
Read our in-depth blog article here: https://www.sobot.io/blog/why-coca-co...
#customerservice #cocacola #ai #chatbot
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