Maximizing MSP Success: The Power of Properly Configured PSA & RMM Tools
Автор: Ramblings of a Geek
Загружено: 2024-10-16
Просмотров: 863
Описание:
In this video, we dive into the essential role of two key tools for Managed Service Providers (MSPs): Professional Services Automation (PSA) and Remote Monitoring and Management (RMM). We'll explore how a well-configured PSA streamlines your operations—from ticketing to billing—and why setting it up correctly is crucial to avoid inefficiencies and frustration.
On the RMM side, we highlight the importance of targeted automation for tasks like patch management and system monitoring. DIY setups often fall short, leaving missed opportunities and costly mistakes in their wake. Learn why investing in professional setup for your PSA and RMM tools is critical to ensuring efficiency, client satisfaction, and long-term success!
Key moments in the video:
00:32 - Configuring your RMM
05:48 - Configuring your PSA
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