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Job done by a service advisor l Himanshu Nathawat
Автор: Himanshu Nathawat
Загружено: 2021-12-03
Просмотров: 28739
Описание:
A Service Advisor, or Automotive Service Advisor, is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians.
What are the duties of a service advisor?
Responsibilities for Service Advisor
Greet customers and offer excellent customer service from intake to release of their vehicles.
Determine and diagnose car issues based on customer description and vehicle condition.
Translate customer-reported problems to actionable work orders for technicians to complete.
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