Strategic Hospitality: 5 Shifts to Future-Proof Hotels

Описание: Curious how a GM at 21 turned into a global voice on strategic hospitality? Sander Allegro of Allegro INN ovations shares practical shifts and mindset changes that can transform boutique hotels, guest experience, and hotel management.

In this episode Arjan Eikelenboom interviews Sander Allegro about strategic hospitality as 'hospitality with intention' and how to future-proof hotels by anticipating guest, team, and shareholder needs. Learn concrete examples on streamlining check-in, balancing high tech and high touch, leadership through curiosity, and what a boutique hotel stay might look like in 2035.

00:40 Introduction
02:06 What is Allegro INN ovations and its approach
02:24 Defining strategic hospitality: hospitality with intention
03:35 First steps for boutique hotels to future-proof operations
06:59 Rethinking check-in to prioritize personal connection
12:14 Leadership lessons from becoming a young GM
39:55 High tech, high touch and the 2035 vision for boutique hotels

Sander Allegro is founder of Allegro INN ovations and a hospitality consultant with more than 25 years helping organisations implement strategic hospitality across hotels, education, and social enterprises. He became a general manager at 21 and focuses on collaboration, practical solutions, and balancing technology with human connection.

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The Future of Hospitality is built on the people living it today. From GMs in Europe to front office teams in Asia, from restaurateurs to technology leaders, we feature diverse voices from across the world. By understanding today’s challenges and successes, we uncover the insights that will define hospitality’s future.

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