Conversational AI and CRM With Generative AI | Generative AI Glossary 2024

Описание: Conversational AI
Conversational AI uses natural language processing to interact in human-like conversations, providing 24/7 customer support and enhancing user experience through more intuitive interactions.

CRM with Generative AI
Generative AI transforms CRM systems by automating content creation, such as personalised emails, and enhancing customer relationship management through tailored interactions and efficient service.

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