Inside the Debt Collection Industry: Lessons from Buying 16 Agencies with John Erickson

Описание: John started in debt collections right out of college. Staked by his boss in his late 20s to buy his first agency, he's spent the last two decades quietly scaling in a misunderstood industry. Today, he runs a national network of 16 collection agencies serving hospitals, banks, and utilities across the country.

In this interview, we go deep on what most people don't understand about the collections business: the economics, the sales cycle, how compliance and customer service intersect, and how his firm consistently collects 2x the industry average.

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Timestamps:
0:00 Intro to John
00:37 The Role of Collection Agencies in the Economy
2:12 The Sales Process
3:12 Customer Relationships
4:21 A Softer Form of Collections
5:39 From Invoice to Collection
8:54 Collection Fees & Industry Rates
10:29 Acquiring 16 Agencies & Counting
15:17 Standing Out from Private Equity

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Connect with John on LinkedIn:
  / followjohnerickson  

Check out Credit Service Intl:
https://achievecontact.com/

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https://x.com/buysellsmb

Connect with Will on LinkedIn:
  / fryw  

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