The Maintenance Manager: Jeevan D'Mello, the first Community Manager of the Burj Khalifa

Описание: Join Dave as he sits down with Jeevan D’Mello - one of the most influential voices in our industry, and CEO of Zenesis. From managing the iconic Burj Khalifa, the tallest building in the world, to serving as CAI’s first International President, Jeevan brings decades of global experience and perspective. He shares powerful insights on building stronger communities, elevating the HOA profession, and where the industry is headed next. This conversation is a masterclass in vision, innovation, and what’s possible when passion, hard work, and a love of learning come together.

A big thank-you to Jeevan for taking the time to sit down with us - it was truly one of the most eye-opening and entertaining conversations we’ve had! You don't want to miss this one!

00:00 – Intro
01:30 – Jeevan’s path into CAI and the industry
06:00 – Experience managing the Burj Khalifa
09:55 – ProTec’s Maintenance Manuals in Dubai
11:00 – Jeevan’s many “firsts” in the industry
12:46 – Community associations as a form of democracy
16:38 – CAI’s international growth & opportunities
23:15 – Why maintenance matters for all buildings & communities
26:14 – Maintenance regulations vs no regulations
30:30 – Best practices in maintenance & education
33:08 – Recommendations for board of directors
36:00 – Insurance as the driver of maintenance
37:39 – Jeevan’s company: Zenesiscorp.com