Stop Losing Sales — Fix This One Broken Process
Автор: Sumit Agarwal - MSME Sales Growth Coach
Загружено: 2025-11-26
Просмотров: 13
Описание:
🚨 Why Your Sales Team Isn’t Selling Anymore!
If your sales guys are busy solving customer issues instead of bringing new orders — this post is for you 👇
Here’s the truth 👇
Your salesperson is handling order fulfilment instead of sales because every customer calls him directly after placing an order.
Why?
Because the customer doesn’t know who to contact after buying.
For him → the salesperson is the face of your company.
So when customers want delivery updates, order info, or issue resolution — they call your sales guy.
And that’s where sales stop, and chaos begins.
🧩 The Real Fix → Customer Onboarding Process
The moment a new order is confirmed, your salesperson must say 👇
“Sir, thank you very much for your order. I’m now connecting you to [Account Manager Name], your dedicated point of contact.
He’ll take care of all your order updates, service, and support. I’m always here if you need me, but he’ll ensure everything runs smoothly.”
Now create a WhatsApp group with 👇
✅ Customer
✅ Salesperson
✅ Assigned Account Manager
From that point onward → the Account Manager handles all updates and communication.
This does 3 things instantly 👇
1️⃣ Frees your salesperson’s time for actual selling.
2️⃣ Improves customer service & satisfaction.
3️⃣ Creates a clear system and accountability.
Without this simple process → your sales team will always stay stuck doing backend work instead of bringing new business.
👉 Save this post if your sales team often gets stuck in operations.
👉 Share it with a business owner who faces the same problem.
Follow for practical business systems, frameworks, and MSME growth strategies 🚀
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customer onboarding process, sales team efficiency, sales vs order fulfilment, account manager system, how to reduce sales workload, customer handover process, customer relationship management MSME, client communication system, improve sales performance.
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