The Workgrid Podcast | AI and Experience Management

Описание: On this episode of The Workgrid we are joined by Weston Morris, Senior Director of Global Strategy, Unisys. Weston brings a wealth of experience and insight with more than 40 years of experience working in and around workplace technology and employee experience. He is currently focused on AI, automation and improving the collaboration, productivity and experience of today’s digital workers. Weston was also named by HDI as one of the top 25 Thought Leaders in IT service and customer experience; in addition he is the creator of the 'Digital Workplace Deep Dive' podcast.

In this episode we discuss AI in the current state of the digital workplace, the introduction of AI, measuring employee experience in relation to AI - and more.

Topics Covered in this Episode
Deskless/Frontline Workers and Connection 04:30
What is the Role of AI with Employee Exp 08:50
Insights/Data of Experience Management 15:00
Classic Organizational Change Techniques for AI 19:50
Piloting MS Co-Pilot w/ OCM 22:30
Measuring the value of AI 29:30
AI Concerns and Risks 34:30
Trends for 2025 45:40


For more about Unisys: https://www.unisys.com
The Digital Workplace Deep Dive: https://open.spotify.com/show/1h2QJ6D...
Weston Morris: https://www.unisys.com/thought-leader...


*THE WORKGRID podcast is a show produced and associated with Workgrid Software. The views and opinions expressed on this episode are solely those of the individual contributors and do not necessarily represent the official views of their respective employers.