HX26 | AI as a leadership race, not a technology one

Описание: Healthcare is drowning in information and starving for action. At HX26, Press Ganey President and Chief Operating Officer Darren Dworkin shares our vision for how AI can help healthcare leaders move from insight to action, giving teams back time, clarity, and focus where it matters most.

Discover how we're transforming the Human Experience through four powerful AI capabilities, summarize, compose, recommend, and act. From conversational analytics and predictive intelligence to ambient rounding and agentic workflows, see how smarter systems are reducing friction and helping organizations act earlier, faster, and with confidence.

Highlights from this keynote:

→ The shift from dashboards to conversational “Chat with Data” insights
→ Predictive models that surface risk months earlier
→ Agentic AI that routes issues and closes the loop automatically
→ Ambient rounding that captures real-time signals without added burden
→ How AI amplifies expertise to make work calmer and care safer

💡 Read more takeaways: https://www.pressganey.com/resources/...

#PressGaney #HumanExperience #HX26
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About Press Ganey
Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States.