How to Create Ticket in Zoho Desk | 2025 Guide
Автор: Norman Tutorials
Загружено: 2025-12-12
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Описание:
Are you a support agent or admin looking to manage customer issues efficiently? In this video, I show you exactly How to Create a Ticket in Zoho Desk. While many tickets come in automatically via email or social media, there are times when you need to manually log a phone call or an internal request.
I will walk you through the "+" button interface, required fields, and how to assign the ticket to the right department immediately.
📌 In this video, you will learn:
How to use the Quick Create ("+") button in the top menu.
Navigating the specific "Tickets" module for full entry.
Filling out essential fields: Contact Name, Subject, and Description.
Assigning the ticket to a specific agent or team.
Attaching files and setting priority levels during creation.
📞 Improve Customer Support: If this tutorial helped you get started with Zoho Desk, please hit the Like button and Subscribe for more helpdesk software tutorials!
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