Documenting Your Customer Sales Journey

Описание: #BickertManagement #Sales #ManagementTips
In this video, Michael J. Bickert discusses the concept of documenting your customer sales journey. Why is this important for the growth of your business? What are the basics in documenting the customer sales journey? What benefits can you receive from this? Learn more about the answers to these questions by watching our video.

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Episode Guide:
0:00 Start
0:29 Introduction: The Customer Sales Journey
1:34 Improving your Customers Sales Journey Documentation
1:41 Begin with the end in mind
4:29 What to Document?
5:57 Leads
6:17 CRM
6:44 Networking
7:15 Advertising
10:30 Database
11:37 Document Conversions
16:20 Improvements and Revisions
16:43 Recap

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