NetSuite Tutorial | Defining Dunning Procedure Selection Criteria in NetSuite

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Here I explain the selection criteria for dunning procedures in NetSuite. This criteria defines which customer invoices and invoice groups are assigned to a specific dunning procedure. It works differently depending on whether it applies to invoices, customers, or invoice groups.

Here's a breakdown of the key aspects:

For new invoices, the dunning procedure is assigned based on several factors, including subsidiary, department, location, class, saved search, and procedure priority. However, for new customers and invoice groups, the criteria are simpler, focusing on subsidiary, saved search, and procedure priority.

If you're applying dunning procedures to customers, you'll select the corresponding saved search for customers. For invoices and invoice groups, you'll select the relevant saved search for each. Experiment with different configurations to see what works best for your setup.

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