Your Staff Are Trained but Still Not Competent – Here’s Why | CQC Mandatory Training Guide 2025

Описание: Your Staff Are Trained but Still Not Competent – Here’s Why | CQC Mandatory Training Guide 2025

Your care staff might have training certificates, but are they truly competent?
CQC inspectors do not care how many online courses you complete if your team cannot apply what they learned in real life.

In this video, Care Sync Experts reveals why so many care providers fail to meet CQC expectations on training and what real competence actually means. You will learn how to build a training programme that goes beyond ticking boxes and creates confident, capable staff who deliver high quality care every day.

We explain what CQC looks for under Regulation 18 on staffing and how to evidence real training outcomes that prove your staff are safe, skilled, and supported.

✅ Learn the difference between statutory and mandatory training
✅ Understand how to identify what your service actually needs
✅ Find out why competence matters more than certificates
✅ Discover how to link training with supervision and appraisal
✅ See what evidence inspectors expect to find in 2025

Whether you manage a care home, supported living, or domiciliary care service, this guide will help you strengthen your training systems and improve your overall compliance rating.

00:00 – Introduction: The Real Problem With Mandatory Training
01:05 – Statutory vs Mandatory Training Explained
02:20 – Understanding CQC Regulation 18 Requirements
03:35 – Why Generic Training Lists Don’t Work
04:28 – The 5 Foundational Statutory Training Areas
06:10 – Why Basic Training Isn’t Enough
06:55 – Service-Specific Mandatory Training
07:40 – Falls Prevention & Management
08:20 – Pressure Area Care & Oral Care
09:05 – Dysphagia & Choking: Essential Life-Saving Knowledge
10:00 – Communication, Consent & Mental Capacity Training
11:00 – Dementia Training & Oliver McGowan Requirements
12:00 – Safety Training: Behaviour, COSHH, PEEP & Duty of Candour
13:20 – Using Incident Data to Identify Training Gaps
14:05 – Role-Based Training for Seniors & Team Leaders
14:55 – Medication Training & Competency Assessment
15:45 – Condition-Specific Training (Parkinson’s, Diabetes, Epilepsy, EOL)
16:40 – How to Determine Mandatory Training for Your Service
17:20 – Importance of Competency Checks
18:00 – Integrating Training with Supervision & Appraisals
18:30 – Final Summary & Call to Action

At Care Sync Experts, we help providers design effective training programmes, create competency checking systems, and build evidence that stands up to CQC inspection.

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