How to Build Resilience & Agility in B2B Last Mile - CSCMP Panel - Cencora, Ford Motor, Geodis

Описание: Video Highlights
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00:00 How platform can create - A Superior customer experience with self-service capabilities
00:43 3PL Challenge - Meeting different vertical shipper customers’ requirements
01:36 How real-time visibility - Help downstream operational decisions
02:04 How can 3pL help their customers make better operational decisions
02:44 Scenario modeling Is critical for 3PL success
03:15 Going beyond reports - Into real-time operational dashboards & exception management
03:48 Network visibility via A single platform helps keep everyone aligned
04:23 Network aware platform - Enables consistent information & experience across the carrier network
05:14 End customer delivery - Network plays a critical role in the delivery value chain
05:52 Collaboration with chosen vendor - Is as important as collaborating with other partners
06:20 Delivery Platform ensures - That the B2B customers can focus on their jobs in providing end customer value
07:24 Platform value is evident - From raising stakeholder asks & the platform keeps up with it
08:12 For a 3PL how platform can help - Balance the needs of customers on both ends of technology sophistication spectrum
09:10 Standardizing delivery technology - As a shipper gives much more flexibility and control
09:36 Platform driven by open APIs - For data exchange creates a consistent experience & easier upstream/downstream integrations
10:02 Network, platform and collaboration - Keys to B2B last mile delivery success
10:24 key takeaway - Begin with the end in mind & make sure to capture all the requirements up front


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