Challenges with digital transformation | Examples of challenges with digital transformation
Автор: Hitechies Your Startup Tech Insights
Загружено: 2021-02-10
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Challenges with digital transformation | Examples of challenges with digital transformation | Why Digital Transformation Fails?
Digital Transformation starts with a change in the mindset. Our ability to change and adapt to the changing business environment through the transformation of process, culture, business model, or even exploring a different area to sustain the business interests. Digital transformation is a fundamental shift in our behavior and the way we look at a problem in the form of a solution.
However digital transformation is not at all a smooth ride. A lot of companies are not aware of such challenges or are prepared for them. What are those challenges with digital transformation? And why can’t a company take that plunge into the journey of digital transformation?
Company culture: Within the context of a company, we see a different background of people come and work together for a common cause or a vision. What happens is as people come from different culture their belief system is also different. Their approach towards solving a problem is also going to be much different from each other.
Sometimes their belief system stops them from accepting the ideas of another person. For example, in Asian culture, respect towards superiors and the hierarchy cannot be comparable to the western culture. Our opinions are largely biased and it shows a true reflection of how we approach a problem.
Again, body language certain gestures, or even nodding of the head are understood differently in Asian vs western culture.
Now with all the given differences how can a company’s culture structure support the digital transformation?
How does a company create an environment where the opinion of everyone is discussed and respected?
How open are the leaders in terms of being challenged with the initiative?
Processes:
Every company has various processes that help the company with end-to-end delivery of a customer request. Depending on how efficient the processes are at the end customer benefits from the service delivery.
When there is a new digital transformation initiative. The existing processes should normally support the initiative as well. If that process doesn’t support the initiative then the processes need to be reworked or reimagined.
So what kind of processes would support the company transformation need? It is a difficult question and quite frankly a lot of companies fail here.
Now even if the company has identified what kind of processes would perhaps help with the transformation? Does the other challenge remain about the trained human resource?
Now to change the processes does the company have enough human resources trained?
Tools :
Any transformation initiative is supported by using the right tools that suit the need of the company. Tools themselves won't solve the problem magically.
I have personally seen companies copying the tools from their competitors or from companies they look up to. The company X is using that tool let's maybe use that tool. How often do you get a similar reaction when dealing with your own leaders?
Without knowing the right tool or training the people within the company on the proper usage of the tool the challenges will remain.
So what challenge you are trying to solve with the new tool?
Can people in the company say why they use the tool?
Can people train other newbies on how to use the tool?
How literate are the people within the company on the complexity of the tool?
Why Digital Transformation Fails?
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