Inside vCon with Jon Arnold: Why Virtual Conversations Are Redefining Telecom
Автор: TechnologyResellerNews
Загружено: 2025-12-09
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Inside vCon with Jon Arnold: Why Virtual Conversations Are Redefining Telecom
Recorded last week, right after the Fall ’25 vCon Conference, I sat down with Jon Arnold of J Arnold & Associates for a rapid recap of a very full day. From AI-driven agentic systems to the shift from human-to-human to human-to-bot conversations, Jon helps make sense of where virtual conversations vCon are heading.
In our conversation, Jon breaks down why these emerging bot-to-human interactions are now central to customer engagement, service delivery, and enterprise communications strategies.
#vCon #AI #AgenticAI #ConversationalAI #Telecom #UCaaS #CCaaS #CustomerExperience #DigitalTransformation #EnterpriseCommunications #TechPodcast #TRNews
Great insights from one of the industry’s sharpest analysts as we continue coverage from Jeff Pulver’s Fall ’25 vCon and the vCon Foundation meeting.
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