How Cursor's IT Team of Four Runs Like a Team of Forty

Описание: Today, Cursor has over 750 employees and continues to grow at light speed. Danny's team is four people. Leveraging Slack for IT wasn't enough. A legacy ITSM wasn't the answer either. They needed something that could give them real insight into what the people at Cursor actually needed, where to optimize automation efforts, and a way to build those automations quickly with AI.

See how Console helped them reduce reactive work and change how the team operates.

Read more at: https://www.console.com/customers/cursor

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Console is the AI-native platform for IT service management (ITSM), built to help teams automate support and shift from doing the work to managing the system that does the work for them. From password resets to access requests, Console resolves 75+% of support requests directly in Slack or Teams before they ever reach a human.

Learn more at Console.com