Worst delivery firms revealed as parcel problems reach record high (UK) 19/Nov/2025
Автор: Mark 1333
Загружено: 2025-11-19
Просмотров: 196
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More than 15 million people have experienced a problem with their latest parcel delivery, as a record number of consumers are plagued with problems receiving their orders, a new survey has found.
Yodel came bottom of the league table, failing to improve on last year's ranking of two stars out of five, while Royal Mail was top of the list with 3.25 stars, Citizens Advice found.
The most common issue reported by customers was the courier leaving before they had time to get to the door, with 29% affected.
The research found 24% of people reported packages being left in insecure locations, with 24% also experiencing parcels arriving late.
Citizens Advice said its findings showed there had been “marginal” changes in scores over the last five years, but the overall picture was one of consumers being “persistently failed” by parcel companies.
#parcelproblems
#brokendeliveriesUK
#badparceldeliveries
#deliveryserviceUK
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