Emergency Procedures: Shutting Off Water, Gas and Power Safely | Jones Homes

Описание: This video provides essential guidance on what to do in the event of an emergency in your Jones Home. Acting quickly and safely can help prevent further damage and reduce risk, and this short walkthrough shows you how to locate and turn off your water, gas, and electricity if you ever need to isolate your utilities in an urgent situation.

We’ll guide you through each step clearly and calmly, helping you understand where key controls are located and how to operate them correctly. While emergencies are rare, knowing what to do can make a big difference to your safety and peace of mind.

In this video, you’ll learn:
How to turn off your water supply
Where to find your internal stop tap, how to operate it, and when you should isolate your water to prevent leaks or flooding.

How to turn off your gas supply
How to locate your gas meter, identify the emergency control valve, and safely shut off the gas if you smell gas or suspect a leak.

How to turn off your electricity
A simple explanation of how to isolate your home’s power at the consumer unit to prevent electrical hazards.

When and why to isolate utilities
Clear examples of situations where shutting off water, gas or electricity can help protect your home and reduce risk.

This video forms part of our wider collection of homeowner support guides, created to help you understand and operate the systems within your Jones Home. These resources were previously available only through our customer portal, but we’re now sharing them on YouTube so you can access them whenever you need.