Vicidial How to Setup Pause Codes
Автор: Robert Wilson
Загружено: 2021-01-28
Просмотров: 576
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Our walkthrough today will be about how to set up the pause codes in the ViciDial phone system.
What is a Pause Code? A pause code is the pop up box that the user sees in the ViciDial agent interface whenever the user hits the pause button.
To set this up, first you need to add the pause codes you want to use in the ViciDial phone system.
Go to ViciDial admin dashboard, go to campaigns, then pause codes.
Click modify to the campaign you want to add the pause codes.
Now, type the Pause Code you would like to add this can be alphanumeric with a maximum of 7 characters.
The pause code name will be the name the users will see in the agent interface. Then, Submit.
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