S3E2 - Leading With Empathy: How HR and Managers Can Support Teams Through Uncertainty.

Описание: In this episode of Recruitment & Beyond, host Ewan Anderson, Marketing Director at Eden Scott, sits down with leadership coach and HR expert Gemma Burns (Lilibet Coaching) for one of the most honest and practical conversations we've had yet.

Whether you're an HR professional, a people manager, or a business leader navigating another challenging year, this episode gives you the tools to lead with confidence, compassion, and clarity.

In this powerful conversation, Gemma shares:
Why empathy has shifted from a “nice‑to‑have” to an essential leadership capability
How psychological safety directly influences retention, performance, and culture
The biggest mistakes leaders make during uncertainty
How HR teams can protect their own well-being while supporting others
Practical ways to build empathetic leadership skills (yes — they can be learned!)
Real‑world examples from Gemma’s 20+ years in HR and coaching
If you’re looking for insights you can take back to your team today, this episode is full of them.

Why This Episode Matters
The workplace has changed; expectations, pressures, and the emotional load on leaders have never been higher. Empathy isn’t fluffy. It’s strategic, measurable, and essential for high‑performing teams. Gemma breaks down exactly how to do it well.

📌 Connect with Our Guest – Gemma Burns (Lilibet Coaching)
🌐 Website: lilibetcoaching.com
📧 Email: [email protected]
🔗 Linkedin -   / gemmaburns-lilibetcoaching  

👍 If you find this episode valuable:
✔️ Like the video
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✔️ Comment: What’s the biggest challenge your team is facing right now?
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